Tesla Insurance Claims Phone Number
Need to file a claim? The Tesla Insurance claims phone number is (888) 919-8752 - select option 2 for claims. For emergencies and roadside assistance, call (877) 798-3752 (available 24/7).
Tesla Insurance Claims Phone Number
How to File a Tesla Insurance Claim: Step-by-Step
Ensure Safety First
Move to a safe location. Call 911 if anyone is injured. Exchange information with other drivers.
Document Everything
Take photos of all damage, the accident scene, license plates, and other vehicles. Note the time, location, and weather.
File Through the Tesla App (Fastest)
Open the Tesla app > Insurance > File a Claim. Upload photos and describe the incident. This is faster than calling.
Or Call the Claims Phone Number
Call (888) 919-8752 option 2 to file by phone. Have your policy number, photos, and incident details ready.
Tesla Reviews Vehicle Data
Tesla pulls your vehicle's telemetry data to verify the claim. Your car recorded speed, camera footage, and sensor data.
Repair at Tesla Service Center
Repairs are done at Tesla Service Centers using genuine OEM parts. Average repair time: 10-15 business days.
Tesla Insurance Claims Resolution Times
| Claim Type | Average Resolution | Industry Average |
|---|---|---|
| Minor (cosmetic) | 7-10 days | 18 days |
| Moderate (body repair) | 12-18 days | 25 days |
| Major (structural) | 21-35 days | 40 days |
| Total loss | 14-21 days | 30 days |
Tesla Insurance resolves claims 40-50% faster than traditional insurers thanks to direct access to vehicle data and OEM repair network.
What to Have Ready When Calling
- Your Tesla Insurance policy number
- Date, time, and location of incident
- Other driver's information (name, insurance, license plate)
- Police report number (if applicable)
- Photos of damage and scene
- Description of what happened
Frequently Asked Questions
What is the Tesla Insurance claims phone number? The Tesla Insurance claims phone number is (888) 919-8752 - select option 2. Available Monday-Friday 8AM-5PM.
Can I file a Tesla Insurance claim online? Yes, through the Tesla app. Go to Insurance > File a Claim. This is the fastest filing method.
How long does a Tesla Insurance claim take? Minor claims average 7-10 days. Moderate repairs take 12-18 days. Major structural repairs take 21-35 days.
Does Tesla Insurance use OEM parts? Yes, all repairs through Tesla Insurance use genuine Tesla OEM parts. No aftermarket substitutes.
What if I need roadside assistance? Call (877) 798-3752 for 24/7 roadside assistance including towing, flat tire, and lockout services.
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Read our Tesla Insurance Ultimate Guide 2026 for complete coverage details.